The pandemic forced a global, unexpected, non-consensual remote work experiment and the results are still being analyzed. But one thing that has become abundantly clear over the past three years is that many leaders don’t believe that remote workers can innovate.
The dominant theory advanced by these leaders is that in-person work leads to serendipitous moments and those unexpected interactions create unpredictable but positive outcomes for product development.
There are two key flaws in that theory:
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Innovation doesn’t require serendipity.
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Serendipity in the office is a myth.